Lifecycle & Retention
Email and SMS that customers actually want.
We build lifecycle programs that grow revenue from every subscriber — automated flows, campaigns, segmentation and personalization, with deliverability engineered in.
Email & SMS Marketing, the Solved way
Owned channels are the most profitable revenue you have — when they are built on data, not blasts. We design lifecycle programs around the customer journey: welcome, browse and cart recovery, post-purchase, replenishment, win-back and VIP, personalized by behavior, purchase history and predicted value.
We rebuild retention programs end to end, turning purchase, loyalty and site data into segments that personalize every message across email, SMS and retargeting.
What’s included
Everything it takes. Nothing it doesn’t.
Scoped to your goals — engage the full program or the pieces you need.
Lifecycle strategy
Journey mapping, segmentation and channel roles across email, SMS and push.
Automated flows
Welcome, abandonment, post-purchase, replenishment, win-back and VIP flows.
Campaign management
Planning, copy, design, build and send of regular campaigns.
Personalization
Dynamic content and predictive segments driven by behavior and value.
Deliverability
Authentication, list hygiene, warm-up and inbox-placement monitoring.
List growth
Pop-ups, quizzes, offers and lead capture that grow quality subscribers.
How we run it
From first call to compounding results.
- 01
Audit
Account, flow, segmentation and deliverability review.
- 02
Rebuild
Core flows rebuilt and segmentation restructured.
- 03
Run
Campaign calendar executed and tested.
- 04
Personalize
Progressive personalization and predictive models.
What we measure
Held to numbers that matter.
Platforms we work in
Fluent in your stack.
Free lifecycle & retention review
Let’s see what Email & SMS Marketing could do for you.
Book a free growth audit. A specialist reviews your current program and shows you the highest-impact fixes.
Reply within one business day
FAQ
Email & SMS Marketing FAQs
Something else on your mind? Ask us directly — a strategist replies within one business day.
What percentage of revenue should come from email and SMS?
For many consumer ecommerce brands, a well-run program contributes 25% to 40% of online revenue. The right number depends on purchase frequency and how much revenue comes from acquisition.
Do you handle design and copy?
Yes. Strategy, copy, design, build, QA and reporting are all included.
Do you do B2B email nurture?
Yes. We build B2B nurture programs in HubSpot, Marketo, Salesforce Account Engagement and similar platforms.
Start here
Tell us what you’re solving.
Three quick steps. A strategist — not a salesperson — replies within one business day with next steps.
- Free, no-obligation review of your current program
- Clear recommendations, sized by impact
- Recommendations that are yours to keep